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New Graduate Student Orientation » Information Technology


Information Technology
http://oit.utk.edu/

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The Life Preserver

Designed for those new to campus, or those wishing to know about the computing resources available to them, The Life Preserver is dedicated to helping new users learn how to become connected in the University environment and to address specific issues related to student academic computing at UT.

Email

If you are a student at the university, you are automatically eligible for an email account, however you can only register for an email account once you receive a NetID and password. In most cases, your NetID and password are automatically assigned to you as soon as you are accepted by the admissions office. You may check to see if you have a NetID by going to the people search website and searching for yourself.

Once you have determined if you are eligible for an email account and made sure that you are in the LDAP database, you are ready to register for an email account. This site will prompt you for your NetID and password. If you are unsure of what your either of these items is, please click here. Once your account has been set up, you have several options as to how you can access your email. The university automatically provides you with access to your email through our web based mailing program, Tmail (previously: Webmail).Computer Lab

VolPrint System

A new campus-wide Print System that requires a per-page charge has been installed for computers across campus. The new Print System will create a fair, easy-to-use print process and will help to conserve paper, toner, ink, and other resources. For more information, see http://volprint.utk.edu/ or the announcement on the University Libraries web site.

A Checklist For New People to Campus:

  1. Information Technology Acceptable Use Policy (AUP)
    This document implements the general rinciples established by Fiscal Policy Section 805 regarding appropriate use of equipment, software, and networks.
  2. Information Technology Security Group
    A website for faculty, staff and students to learn the rules and tips for security on campus.
  3. Accounts
  4. Anti-Virus Software
    Please download and keep your anti-virus software up to date.
  5. Internet Access
    6. Computers
  6. Cable TV
  7. Telephone
  8. Technology Training Classes
    Free classes available to all students, faculty and staff at UT. These classes cover a variety of software applications.
  9. The HelpDesk - Technology Consulting and Support
    • What it does: The HelpDesk is for students, faculty and staff who have questions about the various computing services offered here.
    • Walk-in consulting: HelpDesk hours are from 8a.m. to 5p.m. Monday through Friday
    • Phone support: Call the HelpDesk at 974-9900
    • E-mail support: email the HelpDesk at helpdesk@utk.edu.
  10. How to use the OIT web site
    Use the menus to the left to find services the offer. If you can't find what you're looking for, try the search tool.
    • Services: All the Services offered by our department, including Cable, Telephones, Paying Bills, Teacher information, Internet Access, Research and more.
    • Accounts Center: All the types of accounts we offer including: Calendar, Online@UT, Email, Unix, and more.
    • Passwords: use this if you've forgotten or need to change your password for any of your accounts.
    • Email: Information on the many ways to get email at UT
    • Labs: Information on the computer labs at UT, including information for instructors on reserving labs.
    • Training: Information on the types of training we offer, including Technology Training classes for students, faculty and staff
    • Purchases: Information on how to purchase software, hardware, consulting and more.

 

 

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